XWe have detected your location as outside the U.S/Canada, if you think this is wrong, you can choose your location.

Cart

Continue Shopping

All prices are shown excluding Tax

The submitted promocode is invalid

Discount code already used. It can only be used once.

* Applied promocode: ×

Enter promo code

Important information on your ebook order

Your ebook will be fulfilled by Vitalsource.
You will need to create an account on Vitalsource.com with the same email address and install Vitalsource Bookshelf software on your PC or reading device to access and download your e-book.
E-books have DRM protection on them, which means only the person who purchases and downloads the e-book can access it.
To learn more about our e-book service, please refer to our FAQs

Helen Phillips

Staff Tutor (Languages), The Open University, UK

Helen Phillips is Staff Tutor (Languages) at The Open University in Wales/Y Brifysgol Agored yng Nghymru, UK. She was previously Director and founder of the Open Language Programme at London Metropolitan University and then Deputy Director of Applied Foreign Languages at the University of Bristol Language Centre.