You will need to create an account on Vitalsource.com with the same email address and install Vitalsource Bookshelf software on your PC or reading device to access and download your e-book.
E-books have DRM protection on them, which means only the person who purchases and downloads the e-book can access it.
To learn more about our e-book service, please refer to our FAQs
Chief Examiner, Learning and Development, Chartered Institute of Personnel and Development and Fellow of the Royal Society of Arts. Previously Director, Human Resource Development Research Unit, University of Durham, UK