Human Resource Management

A Concise Introduction

by Ronan Carbery and Christine Cross

Useful weblinks

Jump to >>

Chapter 1
The Chartered Institute of Personnel and Development website is an excellent starting point for anyone interested in HRM. CIPD is based in the UK and Ireland and is the world's largest chartered HR and development professional body.
The Society for HRM is a US-based association that promotes the role of HR as a profession and provides education, certification and networking to its members.
The HR Division of the Academy of Management ( looks at how organizations can improve performance through effective management of their human resources. The British Academy of Management ( also has an HRM Special Interest Group.

Chapter 2
The Summaries of EU legislation website provides a database of EU employment legislation directives. Click on the relevant subject area.
Keep up to date with business matters through the Financial Times.
HR .com has an online community and provides interesting fact files, surveys and case studies within the HRM domain.
The recruitment page of the Irish Times website has numerous examples of job descriptions and person specifications.
Monster's website is full of interesting links and articles on selection methods, such as telephone interviews, as well as an excellent example of an e-recruitment site.
People Management provides daily updates in the latest happenings in HR . Note that it is UK specific.

Chapter 3
HRZone is an HR community, providing discussion and analysis on employment law, employee engagement, HR strategy and employee issues.
Read HR news and read about HR jobs on Personnel Today. Find expert opinion, news and HR blogs – for the HR professional.
A free resource for the HR community, Uniform Guidelines on Employee Selection Procedures is a US website providing information on all selection procedures used to make employment decisions, including interviews, review of experience or education from application forms, work samples, physical requirements, and evaluations of performance.

Chapter 4
The SH RM Foundation has excellent resources available for students and practitioners alike. The website provides up-to-date, well-researched material across all the major HR areas. Definitely worth a visit.
A well-written, accessible article outlining why not all turnover is necessarily bad. Also some interesting commentary from those who have read it and are working in the area.
This podcast is relatively short but covers a number of issues that should be considered in relation to turnover,retention and induction.
CIPD short fact sheets are an invaluable source of information for HR practitioners, and also help students of HR to understand how the theory is applied in reality ,in this case, turnover and retention.

Chapter 5

United Kingdom
The Advisory, Conciliation and Arbitration Service website provides useful and detailed information on statutory rights and obligations in the workplace and also provides information on relevant documentation that would be needed when processing a claim. It is also the investigating body for claims.
The Citizens Advice website provides information on a range of topics relevant to UK residents, plus equality information and other information on statutory issues. Will provide advice and support.
The Ministry of Justice website provides information on the employment tribunal, plus necessary documentation and directions if pursuing or defending a relevant case. Click on Tribunals.

Republic of Ireland
The Equality Authority website provides information on legislation, rights, publications on equality, and information for employers.
The Equality Tribunal website has a database of equality cases, sample procedures, and information for employers and employees.
The Citizens Information website provides a wide range of useful information on public services and entitlements to anybody living in Ireland including information on equality legislation.
The National Employment Rights Authority website provides useful and detailed information on statutory rights and obligations in the workplace as well as information on relevant documentation that would be needed when processing a claim.
Business in the Community Ireland provides advice and guidance to leading companies on corporate responsibility. It is a network of businesses in Ireland who are proactive in developing and being actively involved in initiatives to foster inclusion and community development.

The Equal Employment Opportunity Commission website has information on equality issues, research, news, access to information on rights and obligations, and access to info on processing claims and cases.

Chapter 6
DiversityInc is a US-based website with information on all things diversity related. Each year it showcases the 50 best organizations based on a composite of CEO commitment to diversity management, workforce diversity and human capital, and supplier diversity.
The Society for Human Resource Management has a specific diversity-related section of its website, containing a mix of academic articles and more practitioner-focused material.
The Equality Authority is an independent state body in the Republic of Ireland set up to ensure that all citizens in the country are treated equally and to ensure that discrimination on certain grounds does not occur.
The Diversity @ Work website provides information on a wide range of policies and practices at European and national level, training via e-learning modules that provide an introductory understanding of the key issues involved in managing diversity in the workplace, and a diversity management toolkit that provides the necessary tools to design and implement diversity management policies in your workplace.
The Quota Project website is run by Drude Dahlerup of Stockholm University. It examines interesting issues around the issue of gender diversity in politics around the world

Chapter 7
The website of the US Office of Personnel Management provides an extensive and comprehensive series of linkages or guides to the practice of setting performance expectations and goals for groups and individuals, to enable them to channel their efforts towards achieving organizational objectives. It includes sample measures to determine whether expectations and goals are being met. Emphasis is given to the process of involving employees in the planning, helping them understand the goals of the organization, what needs to be done, why it needs to be done, and how well it should be done.
The Performance Management website of the Treasury Board of Canada Secretariat provides a comprehensive source of practical information on the key features associated with performance management, including the approach to the practice, its application to probationers, its role in dealing with underperformance and its relationship to the disciplinary process/procedure.
The website of the Performance Management Institute of Australia provides an extensive range of information and tools to promote the ‘World’s Best Practice’ in employee performance management to Australian businesses, corporations, not-for-profit and government organizations. It provides up-to-date research, news and information on the state of performance management around the world.
The website of the Human Resources Department at the University of Berkeley, California offers visitors an impressive array of tools and resources designed to help managers and supervisors effectively engage with the performance management or evaluation process. As well as the practically oriented toolkit, it offers guidance on the planning, checking and assessing phases of the performance management cycle, together with sample forms, rating scale descriptors and an online training programme.

Chapter 8
Highlights from an interview with Dan Pink about motivation.
The CIPD provides a broad range of resources on various HR policies and practices. Follow this link to see its pay and reward fact sheets.
Read more about Mercer's International Position Evaluation System (IPE) at the link above, which offers organizations an independent method to compare various aspects of a job and rank positions against each other.
Towers Watson has developed the Global Grading System (GGS) to help companies level jobs across functions, business units and countries. Follow the link to take a tour of the software that supports the Global Grading System.
Follow this link to see how the University of London has used the Hay System for its job evaluation exercise.
People Management is the UK's number one HR magazine and official magazine of the CIPD. The website provides news, features and all the latest thinking and advice in HR.

Chapter 9
Investors in People UK is a business improvement tool that provides an accredited framework for organizations wishing to achieve business goals and performance through people.
The Eurydice Network provides information on and analyses of European education systems and policies and is coordinated and managed by the EU Education, Audiovisual and Culture Executive Agency in Brussels.
The Academy of Human Resource Development is a global organization comprising a scholarly community of academics and reflective practitioners. It studies HRD theories, processes and practices and disseminates information about HRD through four affiliated peer reviewed journals. /
Cedefop is the European Centre for the Development of Vocational Training. It works closely with the European Commission, governments, representatives of employers and trade unions, vocational training researchers and practitioners to strengthen European cooperation.
The University Forum for Human Resource Development is a not-for-profit partnership that seeks to create, develop and inform leading-edge HRD theories and practices through an international network of universities, individuals and organizations promoting cooperative research initiatives.

Chapter 10
CIPD ’s HR Careers site provides an excellent overview of the various career options available to those interested in a career in HR , in addition to a ‘careers clinic’ and various resources that should be of interest to anyone looking for assistance in seeking employment.

Chapter 11
The UK Health and Safety Executive provides a wealth of information on health and safety matters for individuals and organizations.
The Institute of Ergonomics & Human Factors provides regularly updated news regarding ergonomics in the workplace and has a large library of useful books and journals.
The Irish Health and Safety Authority provides specific guidance for Irish organizations and has a dedicated section for small to medium-sized enterprises.
The European Agency for Safety and Health at Work looks at risks at work, and how to integrate health and safety into other policy areas, such as education, public health and research at a European level.
Eurostat is the statistical office of the EU and its task is to provide the EU with statistics at European level that enable comparisons between countries and regions, in this case comparisons on health and safety statistics across European countries.

Chapter 12
The Advisory, Conciliation and Arbitration Service (Acas) website offers information and advice on common HR practices and issues and handling conflict in the workplace.
The European Industrial Relations Observatory (EI RO) website contains news and comparative studies on employment relations in Europe.
The US Department of Labor website has information and guidance on labour laws.
Workplace Relations is an Irish government website with information on state dispute resolution mechanisms and employee and employer rights and obligations under employment law.

Chapter 13
Brookfield Global Relocation Services produces the Global Relocation Trends Surveys, a huge source of data for issues to do with expatriation. is Anne-Wil Harzing's website. She is a professor in international management and provides information, online papers and resources about IHRM.
SHRM is the Society for Human Resource Management's website, the world's largest association devoted to HRM.
Expat Focus provides comprehensive information and support resources for expatriates. Has impartial information on countries and provides opinions and advice from experienced expatriates.

Chapter 14
The Fair Labor Association is one of the leading international organizations working with MNC s to monitor and improve working conditions in supply chain factories. It is an affiliation of NGOs, universities and CSR-minded companies. The website provides information on the companies it works with and the Fair Labor Association code of conduct.
The Make It Fair website is a source of information on working conditions and environmental issues in the electronics industry.
The Institute for Global Labour and Human Rights conducts research on working conditions and public campaigns to promote workers' rights. The website has a wide range of information about working conditions in the global economy.
Business in the Community is a business membership organization that promotes CSR. The website contains reports and information on a range of CS R issues. It also has case studies of best practice CSR. The Irish website is Affiliated organizations addressing gender and diversity issues are Opportunity Now and Race for Opportunity, which share a website