About the editors
CHRISTINE CROSS is Head of Department, Personnel and Employment Relations and Senior Lecturer in OB and HRM at the University of Limerick, Ireland. Prior to joining the
University of Limerick she worked for a number of multinational organisations in both management and human resource management roles. This experience has led to a wide range of research, consultancy and publication interests covering areas such as the workforce experiences of immigrants, training and development in call centres, and investigating the glass ceiling. She is co-editor of Human Resource Management: A Concise Introduction (2013) and Human Resource Development: A Concise Introduction (2015), both published by Palgrave.