Organisational Behaviour

An Introduction

by Christine Cross and Ronan Carbery Human Resource Management Human Resource Development

Answers to questions in the book

Click below to find the answers to the questions:

Page 8
Page 103
Page 155


Page 8

Question

Using your intuition and experiences, note down which of the following statements you believe to be true and which you think are false:

  • You can read a person’s emotional state by watching their facial expressions closely.
  • Taller people are more successful than shorter people.
  • Better decisions are made without emotions.
  • Organisations that treat their employees fairly and with respect are more profitable than others.
Answer
  • True: You can read a person’s emotional state by watching their facial expressions closely.
  • True: Taller people are more successful than shorter people.
  • False: Better decisions are made without emotions.
  • True: Organisations that treat their employees fairly and with respect are more profitable than others.
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Page 103

Question

Think of what needs might fall into each level of Maslow’s needs hierarchy. To start you off, an example of a physiological need in a work-based setting might be an adequate basic salary.

  • Example: Physiological - Adequate basic salary
  • Safety
  • Love and belonging
  • Self-esteem
  • Self-actualisation

Answer

  • Physiological - Adequate basic salary
  • Safety - manual handling training
  • Love and belonging - same lunch group each day
  • Self-esteem - a designated car parking space
  • Self-actualisation - engaging in personal growth, for example to complete a mountain climb for charity
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Page 155

Question

Identify which of the following fall into our categorisation of a group:
  • People with red hair
  • The government
  • Students waiting for a lecture to begin
  • People in a queue for lunch
  • A rugby team
  • Rugby fans at a match
Answer
  • No: People with red hair
  • Yes: The government
  • Yes: Students waiting for a lecture to begin
  • No: People in a queue for lunch
  • Yes: A rugby team
  • Yes: Rugby fans at a match
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