The Theory and Practice of Change Management

5th Edition

by John Hayes


The Theory and Practice of Change Management provides students and practitioners with all the skills they need to diagnose the need for change and to ensure its successful orientation.

This website contains an array of resources to support your learning, including:

  • The Change Management Indicator: a diagnostic tool designed to provide managers with feedback on the success of an on-going change within their organisation.
  • Multiple choice questions: interactive quizzes accompanying every chapter to test your comprehension
  • Video interviews: a specially-recorded collection of interviews with change practitioners to accompany the in-text feature ‘Managing Change in Practice'