Essential Operations Management

by Alex Hill and Terry Hill

Website outline

Essential Operations Management is accompanied by extensive online materials to aid teaching and learning.

Lecturer zone

The following password-protected online materials have been carefully designed to support lecturers in delivering their OM course:
  • PowerPoint lecture slides for each chapter (including relevant figures; the slides can be customized by lecturers to suit module needs.)
  • Case study teaching notes for the end of chapter cases.
  • Answers to a selection of short cases allowing lecturers to set these as problems for their students.
  • Guideline answers to the discussion questions for each chapter.
  • Guideline answers to the assignments for each chapter.
  • Sample course outlines providing suggested structures for a variety of course types, including those focused on services or manufacturing.
  • VLE-compatible cartridge of the above materials, enabling them to be loaded direct into BlackBoard, WebCT or Moodle learning platforms.

Student zone

Students can check and expand their learning using the following features:
  • Multiple choice questions for each chapter to self-test and check understanding.
  • Expanded searchable glossary of key terms for quick reference.
  • Weblinks to relevant sites and articles.
  • Guideline answers to a selection of short cases relevant to self study.