Manufacturing Operations Strategy

Third edition

by Terry Hill and Alex Hill

Table of Contents

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Chapters

  1. International Comparisons, page 1
  2. Developing an Operations Strategy: Principles and Concepts, page 21
  3. Order-winners and Qualifiers, page 63
  4. Developing an Operations Strategy: Methodology, page 109
  5. Process Choice, page 137
  6. Product Profiling, page 189
  7. Focus: Principles and Concepts, page 205
  8. Focus: Methodology, page 225
  9. Make or Buy and Managing the Supply Chain, page 241
  10. Infrastructure Choice, page 301
  11. Accounting, Finance and Performance Measurement in the Context of Operations Strategy, page 335

Case Studies

  1. Apple, page 375
  2. B & W: The Great Nuclear Fizzle, page 384
  3. Dell, page 392
  4. Fabritex, page 399
  5. Hoffman Tobacco, page 408
  6. HQ Injection Moulding, page 416
  7. Jackson Precision Castings, page 430
  8. Millstone Packaging, page 444
  9. Peterson Carton Services, page 450
  10. Precision Steel plc, page 466
  11. Rumack Pharmaceuticals, page 480
  12. Sherpin, page 486
  13. Zara, page 494