Table of Contents
Download the full table of contents from the book
Chapters
- International Comparisons, page 1
- Developing an Operations Strategy: Principles and Concepts, page 21
- Order-winners and Qualifiers, page 63
- Developing an Operations Strategy: Methodology, page 109
- Process Choice, page 137
- Product Profiling, page 189
- Focus: Principles and Concepts, page 205
- Focus: Methodology, page 225
- Make or Buy and Managing the Supply Chain, page 241
- Infrastructure Choice, page 301
- Accounting, Finance and Performance Measurement in the Context of Operations Strategy, page 335
Case Studies
- Apple, page 375
- B & W: The Great Nuclear Fizzle, page 384
- Dell, page 392
- Fabritex, page 399
- Hoffman Tobacco, page 408
- HQ Injection Moulding, page 416
- Jackson Precision Castings, page 430
- Millstone Packaging, page 444
- Peterson Carton Services, page 450
- Precision Steel plc, page 466
- Rumack Pharmaceuticals, page 480
- Sherpin, page 486
- Zara, page 494