Exhibits Exhibits 1.1 - 1.13 (Chapter 1: International Comparisons) Chapter 1 PDF Document (0.568Mb) Exhibits 10.1 - 10.17 (Chapter 10: Infrastructure Choice) Chapter 10 PDF Document (0.628Mb) Exhibits 11.1 - 11.10 (Chapter 11: Accounting, Finance and Performance Measurement) Chapter 11 PDF Document (0.383Mb) Exhibits 2.1 - 2.19 (Chapter 2: Developing an Operations Strategy: Principles and Concepts) Chapter 2 PDF Document (0.734Mb) Exhibits 3.1 - 3.22 (Chapter 3: Order-winners and Qualifiers) Chapter 3 PDF Document (0.815Mb) Exhibits 4.1 - 4.14 (Chapter 4: Developing an Operations Strategy: Methodology) Chapter 4 PDF Document (0.54Mb) Exhibits 5.1 - 5.23 (Chapter 5: Process Choice) Chapter 5 PDF Document (0.981Mb) Exhibits 6.1 - 6.5 (Chapter 6: Product Profiling) Chapter 6 PDF Document (0.169Mb) Exhibits 7.1 - 7.5 (Chapter 7: Focus: Principles and Concepts) Chapter 7 PDF Document (0.155Mb) Exhibits 8.1 - 8.4 (Chapter 8: Focus: Methodology) Chapter 7 PDF Document (0.115Mb) Exhibits 9.1 - 9.32 (Chapter 9: Make or Buy and Managing the Supply Chain) Chapter 9 PDF Document (1.219Mb)