What is new for the 3rd edition
Content
- New chapters on CSR and ethics, Analysing Operations, and Managing People
- Increased coverage of performance measurement
- New content on Six Sigma and Taguchi
- New sections on lean management and improving operations
- Increased coverage of MRP
- New focus on services rather than manufacturing
Pedagogy
- Chapter outlines
- Learning objectives
- A marginal glossary
- New short case studies throughout
- New long case studies at the end of each chapter to suit PG, MBA and executive teaching
- New ‘Driving Business Performance’ feature which has a distinct management flavour
- New ‘In Practice’ feature containing key recommendations for future managers
- New ‘Executive Insights’ feature which summarise central points in the text, useful for revision
Style
- An even more accessible writing style
- Improved cross-referencing between chapters
Look
- New, fresh page design
- Addition of photos