Operations Management

Third edition

by Alex Hill and Terry Hill

What makes this book so special?

  • High profile authors: Terry Hill is a well-respected international figure within Operations Management who has a wealth of industrial and consultancy experience, and Alex Hill is an experienced lecturer and researcher
  • New balance of services and manufacturing content: To reflect the modern business environment and likely career destinations of students
  • Extensive pedagogy: With a strong focus on practical application of theory through the Executive Insight and ‘In Practice’ features
  • Case studies: Covering well-known international brands, accompanied by detailed teaching notes to support learning and help relate theory to practice
  • New chapters on hot topics: Including CSR and ethics, and in-depth coverage of key concepts
  • Student-friendly coverage of quants: In line with teaching emphasis in the UK
  • International slant: To reflect the student demographic