What makes this book so special?
- High profile authors: Terry Hill is a well-respected international figure within Operations Management who has a wealth of industrial and consultancy experience, and Alex Hill is an experienced lecturer and researcher
- New balance of services and manufacturing content: To reflect the modern business environment and likely career destinations of students
- Extensive pedagogy: With a strong focus on practical application of theory through the Executive Insight and ‘In Practice’ features
- Case studies: Covering well-known international brands, accompanied by detailed teaching notes to support learning and help relate theory to practice
- New chapters on hot topics: Including CSR and ethics, and in-depth coverage of key concepts
- Student-friendly coverage of quants: In line with teaching emphasis in the UK
- International slant: To reflect the student demographic