Operations Strategy

Design, Implementation and Delivery

by Alex Hill & Terry Hill


This new core textbook, underpinned by rigorous academic research and industry best-practice, offers a practical approach designed to provide students with the tools and techniques required to design and develop an operations strategy.

Authored by two of the most well-respected authorities in the field, the book’s clear and accessible content explains how operations strategy can create value for an organisation and positively impact on business performance.

Case studies with international relevance and which draw on examples from a wide range of industry sectors help students to link theory and practice, develop analytical and problem-solving skills, and gain an understanding of operations strategy in the real world.