Managing Knowledge Work and Innovation

Second edition

by Sue Newell, Maxine Robertson, Harry Scarbrough and Jacky Swan

Table of contents

  • Introducing Knowledge Work: Processes, Purposes and Contexts
  • Knowledge-intensive Firms
  • New Organizational Forms that Support Knowledge Work: The Role of ICT
  • Managing Knowledge Creation in Teams
  • Project-Based Organizations and Knowledge Work
  • Human Resource Management and Knowledge Work
  • 'Knowledge Management Systems'
  • The Role of Social Networks and Boundary Spanners
  • Managing Knowledge for Innovation
  • Conclusions: Understanding the Relationships between Knowledge Purposes,
  • Knowledge Processes and Enabling Context