Table of contents
- Introduction
- Managers and their backgrounds
- Identifying the manager’s job
- The manager and the organizationManagerial and leadership style
- Delegation
- Motivation and stress
- Reward
- Communication
- Recruitment and selection
- Appraisal
- Training and development
- Workplace counselling
- Disciplinary handling and dismissal
- Negotiating skills
- Meetings, chairing and team building
- Glossary
- Index