Skills of Management and Leadership

Managing People in Organizations

by W. David Rees & Christine Porter

Table of contents

  • Introduction
  1. Managers and their backgrounds
  2. Identifying the manager’s job
  3. The manager and the organizationManagerial and leadership style
  4. Delegation
  5. Motivation and stress
  6. Reward
  7. Communication
  8. Recruitment and selection
  9. Appraisal
  10. Training and development
  11. Workplace counselling
  12. Disciplinary handling and dismissal
  13. Negotiating skills
  14. Meetings, chairing and team building
  • Glossary
  • Index