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Managing Inter-Organizational Relations

Debates and Cases

by Jörg Sydow, Elke Schüßler & Gordon Müller-Seitz

Table of Contents

PART I: INTRODUCTION

1. Managing Inter-Organizational Relations
1.1 Reasons for engaging in inter-organizational relations
1.2 Management as function, institution and practice
1.3 Inter-organizational relations: forms, qualities, levels
1.4 Management practices: selection, allocation, regulation, evaluation
1.5 Managing tensions and contradictions in inter-organizational relations

2. How to Use this Book

PART II: STRATEGIC ALLIANCES AND NETWORKS

3. Understanding Strategic Alliances and Networks

4. Cases on Managing Strategic Alliances and Network
4.1 Lufthansa Cargo’s alliance strategy: spinning a web of stable relations
by Sascha Albers and Markus Reihlen
4.2 Star Alliance: adapting the management institutions of an interorganizational network
by Horst Findeisen and Jörg Sydow
4.3 Estes: shaping collaborative ties in the US construction industry
by Timo Braun and Randy Richards
4.4 Service-Holding: managing service culture in customer-supplier relations
by Markus Helfen and Manuel Nicklich
4.5 Hippokramed: collective purchasing in fast growing hospital group
by Benjamin Behar and Florian Löhlein

PART III: REGIONAL NETWORKS AND CLUSTERS

5. Understanding Regional Networks and Clusters
5.1 Definitions and forms of regional networks and clusters
5.2 Central debates about regional networks and clusters
5.3 Managing networks within and across clusters
5.4 Regional resilience and responsiveness

6. Cases on Managing Regional Networks and Clusters
6.1 InBroNet: selecting partners, evaluating practices
by Jörg Sydow
6.2 One week in the life of a boundary spanner: developing networks within the Berlin optics cluster
by Rainer Zeichhardt
6.3 Impact sourcing in India: managing people, clients and growth at ServImpact
by Chacko Kannothra and Stephan Manning
6.4 Re-focusing the Smart-house network
by Anne H. Gausdal, Guido Möllering and Etty R. Nilsen
6.5 Fighting stealth food: ad-hoc coordination in the case of an EHEC outbreak
by Olivier Berthod and Gordon Müller-Seitz

PART IV: GLOBAL PRODUCTION AND SUPPLY NETWORKS

7. Understanding Global Production and Supply Networks
7.1 Definitions and forms of global production and supply networks
7.2 Central debates about global production and supply networks
7.3 Managing global production and supply networks
7.4 Managing supply chain uncertainty through global coordination and governance

8. Cases on Managing Global Production and Supply Networks
8.1 E.J. SUITS: developing a global fashion firm through an international production and sales network
by Elke Schüßler
8.2 InExeSS: developing an international network of executive search firms under high uncertainty
by Jana Okech
8.3 SCC: improving global supply chain governance in garment retailing
by Chris F. Wright and Stephen J. Frenkel
8.4 Mastering the cooperation-competition tension in Toyota’s supply network
by Miriam Wilhelm
8.5 MetalCorp: implementing labor standards in global production networks
by Markus Helfen and Dimitris Stevis

PART V: INNOVATION AND PROJECT NETWORKS

9. Understanding Innovation and Project Networks
9.1 Definitions and forms of innovation and project networks
9.2 Central debates about innovation and project networks
9.3 Managing innovation and project networks
9.4 Beyond projects and networks: Innovating with crowds

10. Cases on Managing Innovation and Project Networks
10.1 Project networks and disruptive technological change: the case of a SAP partner network
by Timo Braun and Thomas I. Schmidt
10.2 SEMATECH: inventing collaborative innovation
by Cornelius Schubert and Uli Meyer
10.3 GSK: planting a CEED for the future
by Oliver Alexy, Paola Criscuolo and Ammon Salter
10.4 Collaboration in project networks: the case of the Dutch shipbuilding industry
by Roland Levering, Leon Oerlemans, Niels Noorderhaven and Rik Ligthart
10.5 Wikimedia: managing the international network organization behind Wikipedia
by Leonhard Dobusch

PART VI: CONCLUSIONS

11. Concluding Observations and Reflections
11.1 Summarizing key insights against the backdrop of London 2012
11.2 Inter-organizational relations in other fields: opportunities for future research

12. An Outlook for Practicing Managers
12.1 A general call for more reflexivity in managing inter-organizational relations
12.2 Some more specific managerial implications