Soft Systems Thinking, Methodology and the Management of Change

by Brian Wilson and Kees Van Haperen

About the authors

Brian Wilson was a founding member of the Systems Department at Lancaster University in 1966, where he participated with Professor Peter Checkland (in the main) in the 'Action Research' of the Department, which led to the emergence of Soft Systems Methodology. Thus for this period and later, when running his own consultancy company, Brian has been involved in the application and development of SSM-related ideas within the real world.

Kees van Haperen is a consultant specialising in the effective implementation within organisations of Soft Systems Methodology. He has been a visiting lecturer at the University of Southampton, Cranfield University, Cardiff University, Hull University, and is currently a Visiting Fellow at the University of Warwick, UK.