Website Login FAQs
If you've got an account but you can't get in, check you are using the right email address as your username and that you don't have caps lock on. If you're still having trouble, try requesting a password reminder or resetting it.
Passwords must be at least 8 characters long and must contain both letters and numbers.
If you can't remember your password, you can send yourself a password reminder or a password replacement. To do this, go to the account page and click press 'Forgotten Password'.
Please note the Password Reminder provides you with words or a statement that you inputted to remind you of the password. It is not the password itself.
To change your address details, mailing list preferences or affiliated courses, please visit your account page to update them.
If you need to change your email address or department, please email us with the details we currently hold for you and your new information, and we will update your account.