Written by a team of highly respected authorities on management and organizational behaviour, this core textbook is grounded in an extensive body of international research and analysis that demonstrates that knowledge work depends primarily on the behaviours, attitudes and motivations of those who undertake and manage it and not simply on the implementation of information systems technology. Throughout the book, engaging case studies and role plays demonstrate the range of perspectives that can be applied to knowledge work, and the organisational conditions under which it can be managed effectively.
This book is essential reading for undergraduate and postgraduate students on modules covering Knowledge Management, and ideal for modules in Human Resource Management and Organisational Studies.
- An accompanying companion website that includes lecturer notes designed to aid teaching
- Case studies that encourage students to visualize scenarios and understand them by applying theory to reality
- Expert authors who provide a holistic understanding of this potentially complex subject
- Highly developed pedagogy to demonstrate concepts to students, including features such as chapter outlines and learning outcomes, summaries of key topics, and extra questions for students to test their knowledge
- Updated case studies based on the latest research and with international reach
- Enhanced learning and teaching tools to help students understand important concepts
- A new companion website with lecturer resources
Introducing Knowledge Work: Processes, Purposes and Contexts
New Organizational Forms that Support Knowledge Work: The Role of ICT
Managing Knowledge Creation in Teams
Project-Based Organizations and Knowledge Work
Human Resource Management and Knowledge Work
'Knowledge Management Systems'
The Role of Social Networks and Boundary Spanners
Managing Knowledge for Innovation
Conclusions: Understanding the Relationships between Knowledge Purposes, Knowledge Processes and Enabling Context.
ABOUT THE AUTHOR
- Entrepreneurship and Small Business Paul Burns
- The Theory and Practice of Change Management John Hayes
- Human Resource Management, 6th edition John Bratton, Jeff Gold
- Simulation Stewart Robinson
- People, Management and Organizations Anna Sutton
- Quantitative Methods Louise Swift, Sally Piff
- New Venture Creation Paul Burns
- An Introduction to Information Systems David Whiteley
- Operations Management David Barnes
- Essential Operations Management Alex Hill, Terry Hill
- Business Strategy David Edgar, George Stonehouse
- Management and Organization Stephen Linstead, Liz Fulop, Simon Lilley