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Engaging Communities and Service Users

Context, Themes and Methods

Author(s):
Publisher:

Palgrave

Pages: 240
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Flyer

Sample chapter

Further Actions:

Recommend to library

AVAILABLE FORMATS

Paperback - 9780230363076

30 August 2013

€29.99

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Ebook - 9781137315120

30 August 2013

€29.74

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Across the range of social care, health and welfare professions, it is essential that students and practitioners engage meaningfully with the communities and service users they work with. This book offers a timely and...

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Across the range of social care, health and welfare professions, it is essential that students and practitioners engage meaningfully with the communities and service users they work with. This book offers a timely and practical guide to the methods and skills related to forming and developing such partnerships.
 
Helping both aspiring and experienced practitioners to empower communities and service users, this book:

• Explores how the developing roles of communities and service users influence policy, services and practice.

• Highlights the different ethical, power and boundary tensions when working with communities and service users and suggests ways to overcome them.

• Provides examples, case studies, activities and useful resources which help illustrate ways and methods of empowering people and enabling their voices to be heard.

An accessible and wide-ranging book, Engaging Communities and Service Users is a must have text for students and practitioners in social care, health and welfare.

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Readerfriendly approach with activities throughout
Use of practice examples that challenge theory and encourage reflective thinking and questioning
Valuable as an applied text for students and practitioners across fields of social care, health and welfare

PART I: CONTEXT
1. Engaging with Communities and Service Users: Introduction and Definitions
2. The Policy Context
PART II: THEMES
3. Encouraging Association
4. Activating Citizenship
5. Releasing Capacity
6. Exploring Boundaries
PART III: METHODS
7. Supporting Engagement through Advocacy and Mentoring
8. Learning through Conversations
9. Evaluating Engagement and Participation
10. Emergent Landscapes.

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Billie Oliver is Associate Professor in Integrated Children and Young People's Services at the University of the West of England, UK. Billie has worked in community and voluntary sector settings and is a qualified youth worker. Her research interests include participatory community engagement, social policy, integrated practice and professional identity.
 
Bob Pitt is a Senior Lecturer at the University of the West of England, UK. His professional background is in community and adult education and community work. He teaches on social work and public health programmes. Bob's main area of research interest is participation of adult learners in post-compulsory education.

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Billie Oliver is Associate Professor in Integrated Children and Young People's Services at the University of the West of England, UK. Billie has worked in community and voluntary sector settings and is a qualified youth worker. Her research interests include participatory community engagement, social policy, integrated practice and professional identity.
 
Bob Pitt is a Senior Lecturer at the University of the West of England, UK. His professional background is in community and adult education and community work. He teaches on social work and public health programmes. Bob's main area of research interest is participation of adult learners in post-compulsory education.

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