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Macmillan Higher Education

Operations Management

An International Perspective

Author(s):
Publisher:

Palgrave

Pages: 545
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Flyer

Further Actions:

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AVAILABLE FORMATS

Paperback - 9781137525789

09 March 2018

$69.99

Not yet published

Ebook - 9781137525772

09 March 2018

$79.99

Not yet published


This fascinating new core textbook, authored by a highly respected academic with over a decade of industry experience, takes a global and strategic approach to the important topic of operations management (OM). Integrating...

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This fascinating new core textbook, authored by a highly respected academic with over a decade of industry experience, takes a global and strategic approach to the important topic of operations management (OM). Integrating contemporary and traditional theories the text covers everything a student needs to understand the reality of operations in the modern world and combines the latest cutting-edge thinking with innovative learning features. Written in a concise and engaging style and based on up-to-date research in the field, the book provides a range of international case studies and examples that help students to apply theoretical knowledge to real-world practice.

This is a must-have textbook for students studying Operations Management modules on undergraduate, postgraduate and MBA programmes. In addition, this is an ideal textbook to accompany modules on Operations Strategy, Production Management and Services Management.

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  • A comprehensive companion website with videos, answers to the book's 'Try It Yourself' exercises and extensive lecturer resources
  • International case studies from both the manufacturing and service sectors, including multinational organizations and 'born global' SMEs
  • Balanced coverage of service and manufacturing sectors, with ample coverage of SMEs and 'born global' organizations
  • Well-developed pedagogical features, including a unique 'When things go wrong' feature that shows how OM failures create serious problems for real organizations
  • An employability angle, developed through an innovative video feature, showcasing interviews with operations managers
  • 'Taking it further' sections to develop your critical thinking and research skills

PART ONE: INTRODUCTION TO OPERATIONS MANAGEMENT
1. Operations Management
2. Operations Performance
3. Operations Strategy
PART TWO: STRUCTURAL ISSUES
4. Facilities
5. Capacity
6. Process Design and Technology
7. The Supply Network
PART THREE: INFRASTRUCTURAL ISSUES
8. Planning and Control
9. Inventory Management
10. Lean Operations
11. Quality Management
12. People in Operations Management
13. Risk, Resilience and Recovery
14. Operations Improvement
15. Innovation in Operations Management
PART FOUR: THE FUTURE OF OPERATIONS MANAGEMENT
16. Emerging Challenges in Operations.

 

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David Barnes is Head of the Department of Business Information Management and Operations at the University of Westminster Business School in London, UK. Previously, he has held lecturer posts at Royal Holloway University of London, the Open University and Thames Valley University, and has been a Visiting Research Fellow at the University of Cambridge. Prior to academia, he worked for 14 years in the process plant and building products industries in both engineering and line management positions.

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David Barnes is Head of the Department of Business Information Management and Operations at the University of Westminster Business School in London, UK. Previously, he has held lecturer posts at Royal Holloway University of London, the Open University and Thames Valley University, and has been a Visiting Research Fellow at the University of Cambridge. Prior to academia, he worked for 14 years in the process plant and building products industries in both engineering and line management positions.

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