XWe have detected your location as outside the U.S/Canada, if you think this is wrong, you can choose your location.

Macmillan Higher Education Celebrating 20 years of Macmillan Study Skills

Cart

Continue Shopping
All prices are shown excluding Tax
The submitted promocode is invalid
* Applied promocode: ×

Important information on your ebook order

Operations Strategy

A Value Chain Approach

Author(s):
Publisher:

Red Globe Press

Pages: 400
Downloads:

Flyer

Sample chapter

Further Actions:

Recommend to library, View companion site

AVAILABLE FORMATS

Paperback - 9780333961124

18 January 2003

$79.99

Free Shipping

In stock

Ebook - 9781403914460

26 June 2002

$65.99

In stock

All prices are shown excluding Tax

This text is designed to be appropriate for Operations Strategy modules at both undergraduate and postgraduate level. It combines knowledge management, relationship management and advances in technology to inform the...

Show More

This text is designed to be appropriate for Operations Strategy modules at both undergraduate and postgraduate level. It combines knowledge management, relationship management and advances in technology to inform the development of strategic advantage. The text adopts a value chain approach and contains a number of features to aid the learning process - chapter introductions, chapter summaries, further reading and boxed features.

Show Less

Adopts a value chain approach, which is a new and innovative way of approaching the Operations Strategy area
David Walters is a well respected and prolific author in the Operations/logistics area

Introduction: Emerging Characteristics of value and value creation and delivery
Perspectives of Value
Value as a Business Concept
Value Based Organisations: the Growth of Flexible Response and Virtual Organisations
Supply Chains and Value Chains: Definitions, Characteristics, Differences and Directions
Value Based Organisations: the Value Chain Approach
Strategic and Operational Characteristics and Components
Corporate Value, Performance Management, Coordination and Control: Issues and Options
Managing Customer Value and the Value Proposition
Core Competencies, Key Success Factors, Value/Cost Drivers and Process Management
Where Value Strategy and Value Operations Meet
Existing Value Chains
Industry Value Chains
Corporate Value Chains
Value and Value Chains in Healthcare
Value Chains in Education
Configuring the Value Chain, Structure and Performance
Configuring the Value Chain
Case Study Exercises.

Add a review

DAVID WALTERS is Professor of Marketing and Head of the Business Department in the Division of Economic and Financial Studies at Macquarie University in Sydney, Australia.

Show More

DAVID WALTERS is Professor of Marketing and Head of the Business Department in the Division of Economic and Financial Studies at Macquarie University in Sydney, Australia.

Show Less

New Publications 

Best Sellers