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Macmillan Higher Education

Retail Work

Author(s):
Publisher:

Palgrave

Pages: 336
Series:

Critical Perspectives on Work and Employment

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AVAILABLE FORMATS

Paperback - 9780230283572

15 May 2011

$69.99

In stock

Ebook - 9780230344884

15 March 2011

$59.99

In stock


Internationally renowned experts assess the role of retail work in modern industrial economies in Retail Work. Chapters are arranged thematically to capture four aspects of retail work: the nature of work and the shop floor;...

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Internationally renowned experts assess the role of retail work in modern industrial economies in Retail Work. Chapters are arranged thematically to capture four aspects of retail work: the nature of work and the shop floor; work across the supply chain and the wider productive system; the skills used in retailing; and workers as a collectivity.

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Written by leading experts
Contains cuttingedge research on contemporary topics relating to work and employment
Will appeal on a wide range of modules

Why retail work demands a closer look
PART I: WORK AND SKILLS
Following the retail chain: sandwiches, supermarkets and the potential for workplace learning
In the blink of an eye – American high end small retail businesses and the public workforce system
Labour supply and skills demand in fashion retailing
Technological change, work reorganization and retail workers' skills in production-oriented supermarket departments
PART II: RETAIL AS A JOB VERSUS RETAILING AS A CAREER
'It's all right for Saturdays but not forever' The employment of part-time student staff within the retail sector
The 'lost boys'
Avoiding the trap: temporary identity as a means of coping with low-wage, part time jobs
PART III: THE PRESSURES OF RETAIL WORK
Employers' 'exit options' and low wage retail work: the case of supermarkets in the Netherlands and Germany
'No place to hide'? the realities of leadership in UK supermarkets
In search of teamworking in a major supermarket
PART IV: NEGOTIATING 'GOOD WORK' IN RETAIL
Humour in Retail Work: Jokes Salespeople Tell about Their Clients
Incentive for co-worker commitment
Union strategies in representing 'new workers': The case of Australian and UK retail unions
Endnote: thoughts and reflections Chris Tilly and Françoise Carré.

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IRENA GRUGULIS is the Professor of Employment Studies at Durham University, UK
  
ÖDÜL BOZKURT is a Lecturer at the Department of Organisation Work and Technology, Lancaster University Management School, UK.

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IRENA GRUGULIS is the Professor of Employment Studies at Durham University, UK
  
ÖDÜL BOZKURT is a Lecturer at the Department of Organisation Work and Technology, Lancaster University Management School, UK.

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