XWe have detected your location as outside the U.S/Canada, if you think this is wrong, you can choose your location.

Macmillan Higher Education

Cart

Continue Shopping
All prices are shown excluding Tax
The submitted promocode is invalid
* Applied promocode: ×

Important information on your ebook order

The Economics of Benchmarking

Measuring Performance for Competitive Advantage

Author(s):
Publisher:

Red Globe Press

Pages: 128
Downloads:

Flyer

Sample chapter

Further Actions:

Recommend to library

AVAILABLE FORMATS

Hardcover - 9780230224384

15 December 2008

$43.99

Free Shipping

In stock

All prices are shown excluding Tax

For businesses seeking to gain the edge over their competitors, benchmarking is an increasingly popular tool used to compare operations and performance. ten Raa elegantly presents the techniques and theory to explain how...

Show More

For businesses seeking to gain the edge over their competitors, benchmarking is an increasingly popular tool used to compare operations and performance. ten Raa elegantly presents the techniques and theory to explain how performance indices and rankings are developed and how they can be used to improve efficiency, productivity and profitability.

Show Less

Lucid exposition of a popular business tool
Accessible to readers who are not familiar with mathematical techniques (linear programming), especially business students
The only software required is Microsoft's Excel
Uncovers and uses the role of accounting prices in performance measurement
Clears up the differences between efficiency, productivity and efficiency
Does not distract the reader from the key issues by minimizing formulas
Ties in the economic notions of efficiency, productivity and profitability
Explains with screenshots how to benchmark

What is Benchmarking and Why is it Useful?
Linear Programming in one Lesson
The Technique of Benchmarking
Case study 1: Spanish Restaurants
Case study 2: Indian Banks
Case study 3: Korean Quality Management
Case study 4: Austrian Banking Deregulation
Efficiency, Productivity and Profitability
Case study 5: U.S. Manufacturing
Case study 6: U.S. Hotels
Case study 7: European Railways Efficiency
Ranking
Case study 8: Dutch Economics and Business Schools
Returns to Scale
Case study 9: U.S. Real Estate Investment Trusts
Case study 10: European Railways Returns to Scale
Concluding Remarks.

Add a review

Thijs ten Raa has been affiliated with NYU and Erasmus University and is now Associate Professor of Economics at Tilburg University, The Netherlands. He has published eight books, and numerous articles. In 2006 he was awarded the Wassily Leontief Centennial Medal.

Show More

Thijs ten Raa has been affiliated with NYU and Erasmus University and is now Associate Professor of Economics at Tilburg University, The Netherlands. He has published eight books, and numerous articles. In 2006 he was awarded the Wassily Leontief Centennial Medal.

Show Less

New Publications 

Best Sellers