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The Management of Expertise

Author(s):
Publisher:

Red Globe Press

Pages: 245
Series:

Management, Work and Organisations

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Paperback - 9780333568705

18 December 1995

$75.99

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The 1980s and 1990s have seen the break-up of conventional approaches to the management of professional expertise. Central Research and Development and technical functions have been demerged, established career structures...

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The 1980s and 1990s have seen the break-up of conventional approaches to the management of professional expertise. Central Research and Development and technical functions have been demerged, established career structures torn down, and professionalism itself has come under attack. This book surveys these shifts in the management of expertise by presenting empirical findings from both manufacturing and service industries and occupations as diverse as management consultants, IT workers and NHS doctors. It finds that there are commonalities of experience between these different groups, and that a focus on expertise itself - rather than on the experts themselves, or on their professional pretensions - is crucial to understanding the scope and limits of managerial action.

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Introduction; H.Scarbrough
PART 1: SOCIETAL PERSPECTIVES ON EXPERTISE
Understanding and Managing Expertise; H.Scarbrough
Is it Hard Times for the Salariat?; G.Burrell
Consultancy Expertise: A Post-Modern Perspective; B.Baxter
PART 2: EXPERTISE AND TECHNOLOGICAL INNOVATION
Designing Jobs with Advanced Manufacturing Technology: The Negotiation of Expertise; J.M.Corbett
Professional Associations and the Management of Expertise; J.Swann
Strategic IT in Financial Services: The Social Construction of Strategic Knowledge; H.Scarbrough
PART 3: INSTITUTIONAL CHANGE AND THE MANAGEMENT OF EXPERTISE
Information Systems for Knowledge Management; H.Scarbrough
Beleaguered Professionals: Clinicians and Institutional Change in the NHS; L.Ashburner & L.Fitzgerald
Commodifying Professional Expertise: IT in Financial Services; H.Scarbrough.

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HARRY SCARBROUGH is a Lecturer in Industrial Relations at Warwick Business School, University of Warwick. He has written and researched extensively on the organisation implications of IT, including two co-authored books. His current interests are focused on the management of so-called 'knowledge-assets' in organisation contexts.

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HARRY SCARBROUGH is a Lecturer in Industrial Relations at Warwick Business School, University of Warwick. He has written and researched extensively on the organisation implications of IT, including two co-authored books. His current interests are focused on the management of so-called 'knowledge-assets' in organisation contexts.

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