XWe have detected your location as outside the U.S/Canada, if you think this is wrong, you can choose your location.

Macmillan Higher Education Celebrating 20 years of Macmillan Study Skills

Cart

Continue Shopping
All prices are shown excluding Tax
The submitted promocode is invalid
Discount code already used. It can only be used once.
* Applied promocode: ×

Important information on your ebook order

Communicating Across Cultures at Work (4th Edition)

Author(s):
Publisher:

Red Globe Press

Pages: 432
Downloads:

Flyer

Further Actions:

Recommend to library, View companion site

AVAILABLE FORMATS

Paperback - 9781137526366

19 May 2017

$75.99

Free Shipping

In stock

Ebook - 9781137526373

16 September 2017

$75.99

In stock

All prices are shown excluding Tax

This revised and updated fourth edition of this core textbook builds on the text’s established success. It provides the basis of knowledge, understanding and practice for developing skilled work communication in an...

Show More

This revised and updated fourth edition of this core textbook builds on the text’s established success. It provides the basis of knowledge, understanding and practice for developing skilled work communication in an intercultural world. Using many illustrations and international examples, the book analyses culture, cultural diversity and cultural similarities and differences in how we interact at work and in the psychological factors that influence our communication. It shows how to overcome impediments to intercultural communication and interact effectively with different others, whether face-to-face or by email, chat, text, phone or video. It describes cultural differences in negotiating, cooperation, coordination, knowledge sharing, working in groups and leadership, and demonstrates how to perform these activities skilfully in an intercultural setting.This textbook is the ideal companion for students taking undergraduate modules in cross-cultural management or managing diversity on International Business or Business Administration degrees, in addition to MBA courses and specialist postgraduate modules on international and comparative management.

Show Less

  • A companion website including extensive notes for students and PowerPoint slides for lecturers
  • Comprehensive coverage of cross-cultural communication 
  • Based on actual research conducted in several different countries and workplaces 
  • Offers both a theoretical and practical understanding of the topic
  • Enables students to engage with the material through self-assessment questionnaires




  • New and improved pedagogical features, including end of Part exercises, activities and role plays
  • Topic-by-topic coverage of computer-mediated communication, explaining how it is affected by culture and in turn affects intercultural communication
  • Discussion of new developments in the field such as the increasing emphasis on language and discourses
  • Focus on new types of research such as country-by-country studies and reports of realities on the ground




List of Tables and Figures
Preface
Acknowledgements
Introduction
PART I: CULTURE AND COMMUNICATION AT WORK Culture and Cultural Difference
PART II: CULTURE AND WORK COMMUNICATION Cultural Differences at Work
Culture and Work Communication Contexts
Culture and Work Communication Practices
How Culture Affects the Antecedents of Work Communication
Sub-Cultural Communication at Work
PART III: INTERCULTURAL COMMUNICATION AT WORK Barriers to Intercultural Communication
Effective Intercultural Work Communication
Intercultural Work Activities
Glossary
Further Reading
Index.

  • A comprehensive set of student notes to accompany every part of the book
Visit the companion website at https://www.macmillanihe.com/companion/Guirdham-Communicating-Across-Cultures-At-Work-4e or click through from under Further Actions above. 

Lecturer Resources (some are password protected) include:
  • Teaching notes and slides

    Add a review

    Maureen Guirdham formerly Director of the MBA Programme at City University and Head of the Business School at Westminster University, UK. In recent years, she has worked extensively in central Europe, central Asia, India and Southern Africa.

    Show More

    Maureen Guirdham formerly Director of the MBA Programme at City University and Head of the Business School at Westminster University, UK. In recent years, she has worked extensively in central Europe, central Asia, India and Southern Africa.

    Show Less

    New Publications 

    Best Sellers