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Effective Communication (3rd Edition)

A Guide for the People Professions

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Publisher:

Red Globe Press

Pages: 290
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Sample chapter

Further Actions:

Recommend to library

AVAILABLE FORMATS

Paperback - 9781352002225

04 April 2018

€31.79

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Ebook - 9781352002232

14 March 2018

€29.99

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Communication is the basis of so much of what happens in the workplace and indeed in our private lives. Without effective communication our lives are so much the poorer and with so many more problems. This book, now in an...

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Communication is the basis of so much of what happens in the workplace and indeed in our private lives. Without effective communication our lives are so much the poorer and with so many more problems. This book, now in an updated third edition, is therefore an important and valuable resource for anyone where success in their work depends on the quality of their interactions, whether face to face, in writing or electronically.

Divided into two parts, the book focuses first on theoretical insights to provide a firm basis of understanding and then on practice issues. Written in Neil Thompson’s characteristically clear and accessible style, this important book provides an essential foundation for making sure that we are communicating with one another as effectively as possible. 

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  • Includes a wide range of learning resources, such as activities and 'voice of experience' quotes sharing practitioners' real world experience
  • With a strong contemporary focus, it addresses the importance of effective communication to multi-professional, culturally sensitive and anti-discriminatory practice
  • Written by a leading author, highly regarded for his accessible yet rigorous books, popular with both students and practitioners alike

Introduction
Part I: THEORY
Understanding Communication
Understanding Language
The Written Word
Speech and Conversation
Context and Meaning
Part II: PRACTICE
Interpersonal Encounters
Communicating with Children and Young People
Working with Groups
Communication Difficulties
Putting it in Writing
Managing Communication
Conclusion
Praise for the first edition:   "This textbook...explores the many theories developed to account for communication and language, and, using traditional resources or expressions along with contemporary ones, moves from the review of theories to the implications of all this on the contemporary scene." - Rev. Dr. Richard B. Gilbert, BCC. The World Pastoral Care Center, Resources Hotline
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Professor Neil Thompson is a highly respected writer and developer of online learning resources, with over 39 years' experience in the people professions. He has held full or honorary professorships at four UK universities. He also runs the Avenue Professional Development Programme, an online learning community and tutorial group for people professionals.

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Professor Neil Thompson is a highly respected writer and developer of online learning resources, with over 39 years' experience in the people professions. He has held full or honorary professorships at four UK universities. He also runs the Avenue Professional Development Programme, an online learning community and tutorial group for people professionals.

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