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Service Navigation

Research and Practice in Health and Human Services

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Red Globe Press

Pages: 224
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Paperback - 9781352009552

12 March 2020

€39.51

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Ebook - 9781352009569

12 March 2020

€29.99

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This exciting new book is the first of its kind to offer an analysis of Service Navigation and provide a framework for understanding the role and its application across a range of fields of practice. With an emphasis on the...

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This exciting new book is the first of its kind to offer an analysis of Service Navigation and provide a framework for understanding the role and its application across a range of fields of practice. With an emphasis on the participation of individuals in their own care, it directly addresses the recent changes in policy and service development in health and human services, including the introduction of the National Disability Insurance Scheme.

 Developed by a team of experts at one of Australia’s leading universities, this unique text helps social workers, nurses, and allied health workers navigate the various systems that the service user has to use to become responsible for managing their own care arrangements and to help them to achieve their desired goals.  

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  • The first Australian book to explore how dramatic changes in policy will affect the role of social workers, nurses, and allied health workers
  • Provides a framework for understanding what service navigation is and how it is applied across a range of fields of practice, including key areas of contemporary importance such as Disability, Aged Care and Domestic Violence
  • Vital reading across a range of degree programmes and professions needing `up-skill' in light of changes in the professional environment

Introduction (Jennifer Davidson, Ralph Hampson & Marie Connolly)
Service Navigation Theory and Practice (Jennifer Davidson, Ralph Hampson & Marie Connolly)
Service Navigation and Indigenous Health-Care Practices (Kristy Cooper)
Service Navigation in the Disability Sector (Kath Sellick, Aviva Beecher Kelk & Dariane McLean)
Service Navigation with Older People (Ralph Hampson)
Mental Health and Service Navigation (Lou Harms & Kath Sellick)
Service Navigation in Health (Lynette Joubert & Nicole Hill)
Primary Care Service Navigation to Address Young People’s Health and Well-Being Needs (Lena Sanci)
Health Service Navigation and Nursing (Marie Gerdtz) Service Navigation in Health Care: A Physiotherapy Perspective (Jennifer L. McGinley & Kate J. Behm)
Service Navigation in the Context of Domestic Violence (Gemma McKibbin & Cathy Humphreys)
Emerging Fields of Practice in Service Navigation (Lis de Vries & David Rose)
A Service in the Making (Meredith Osmond)
Service Navigation – Concluding Thoughts (Ralph Hampson & Jen Davidson)
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Jennifer Davidson is Lecturer in Social Work, Melbourne School of Health Sciences, The University of Melbourne

Ralph Hampson Lecturer in Social Work, Melbourne School of Health Sciences, The University of Melbourne  

Marie Connolly is Chair and Head of Social Work, Melbourne School of Health Sciences, The University of Melbourne


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Jennifer Davidson is Lecturer in Social Work, Melbourne School of Health Sciences, The University of Melbourne

Ralph Hampson Lecturer in Social Work, Melbourne School of Health Sciences, The University of Melbourne  

Marie Connolly is Chair and Head of Social Work, Melbourne School of Health Sciences, The University of Melbourne


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