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Macmillan Higher Education

The Theory and Practice of Change Management (4th Edition)

Author(s):
Publisher:

Palgrave

Pages: 548
Downloads:

Flyer

Sample chapter

Further Actions:

Recommend to library, View companion site

AVAILABLE FORMATS

Paperback - 9781137275349

12 March 2014

$79.99

In stock

John Hayes’s bestselling textbook equips students with all the skills they will need as future managers to successfully diagnose the need for and implement change. It offers unrivalled breadth, covering all of the key...

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John Hayes’s bestselling textbook equips students with all the skills they will need as future managers to successfully diagnose the need for and implement change. It offers unrivalled breadth, covering all of the key theories, tools and techniques on organisational change. The book is underpinned by a theoretical framework based on a process model of change, which views change as a flexible, yet controlled sequence of events. Offering a strong practical orientation, the book is supported by a comprehensive selection of real-world examples and case studies, as well as ‘Change Tools’ that invite students to apply theories to real change scenarios.

The book is ideal for final-year business undergraduates as well as MBA and postgraduate students who are taking modules in change management or organisational change. It is also well used by change practitioners and consultants.

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  • Change Tools: selected techniques that can be applied in the workplace
  • Exercises: these invite students to examine their personal experience of change
  • Research Reports: selected studies that demonstrate how research contributes to change management

  • Two new chapters on process models of change and implementing change
  • Video interviews with experienced change practitioners
  • A new extended case study tying all the themes of the book together
  • A revised structure based on an updated theoretical framework, focussing more on planning for change, individual and collective learning, and managing people issues
  • A free-to-access website featuring PowerPoint presentations with narration by the author, lecturer slides, detailed teaching notes to accompany the case studies in the book, interactive quizzes for students, and much more
PART I: MANAGING CHANGE: A PROCESS PERSPECTIVE
1. Process Models of Change
2. Leading Change: A Process Perspective
3. Patterns of Change
PART II: RECOGNISING THE NEED FOR CHANGE
4. Recognising the Need or Opportunity for Change
5. Starting the Change
6. Building Change Relationships
PART III: DIAGNOSING WHAT NEEDS TO BE CHANGED
7. Diagnosis
8. Gathering and Interpreting Information
PART IV: LEADING AND MANAGING THE PEOPLE ISSUES
9. The Role of Leadership in Change Management
10. Power, Politics and Stakeholder Management
11. Communicating Change
12. Motivating Others to Change
13. Supporting Others through Change
PART V: PLANNING
14. Shaping Implementation Strategies
15. Developing a Change Plan
16. Types of Intervention
17. Action Research
18. Appreciative Inquiry
19. Training and Development
20. High Performance Development
21. Business Process Reengineering
22. Lean
23. Culture Profiling
24. Selecting Interventions
PART VI: IMPLEMENTING CHANGE AND REVIEWING PROGRESS
25. Implementing Change
26. Reviewing and Keeping the Change on Track
PART VII: SUSTAINING CHANGE
27. Making Change Stick
28. Spreading Change
PART VIII: LEARNING
29. Individual and Collective Learning
30. Pulling it All Together: A Case Study.

A selection of innovative resources are available for students on the book's companion website.
  • Video interviews with change practitioners, who discuss how the theories found in the textbook work in real life
  • Interactive multiple choice quizzes
  • Audiovisual tutorials: richly illustrated slides, featuring voiceover narration by the author, that unpack the key concepts in each chapter
Visit https://www.macmillanihe.com/companion/Hayes-Change-Management4/ to access these resources or click 'View companion site' above.  
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John Hayes is Emeritus Professor of Change Management at Leeds University Business School, UK. John also helps to facilitate change in complex organizational settings and has worked for companies such as BP, Nestlé, National Australia Group and the US Army.

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John Hayes is Emeritus Professor of Change Management at Leeds University Business School, UK. John also helps to facilitate change in complex organizational settings and has worked for companies such as BP, Nestlé, National Australia Group and the US Army.

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