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Macmillan Higher Education


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Please be advised Covid-19 shipping restrictions may apply. Please review prior to ordering and if you are affected select the ebook version instead.

Important information on your ebook order

Important information on your access card order

Important Notice

Sapling can only be accessed if your instructor has set up a course at your University. Please only buy this code if your instructor has an active Sapling course.

Important Notice

This product should only be purchased by International students at University of Illinois.

COVID-19: Support for professors and students affected by Coronavirus. Learn more

Returns Policy

We'll refund your online purchase if you:

  • Return new books, unopened CDs, or cassettes in their original condition
  • Include your packing slip or invoice
  • Return within 30 days of the shipment date listed on your packing slip

Please ship all returns, by traceable means, with the original packing slip or invoice, to:

Returns Department 20G1761
201 Ingram Blvd.
Roseburg, OR 97470-7148

Please note:

  • Original shipment charges are not refundable. You are responsible for all costs associated with return shipment
  • Returns made to Macmillan will be refunded in the form of the original payment method
  • We cannot issue refunds and will NOT return product for items returned to us more than 30 days after shipment date
  • Due to the digital nature of the product, we cannot accept ebook returns
  • We are unable to exchange items
  • The return procedure above applies only to those items purchased from Macmillan. It does not apply to books bought at another bookseller, online, or retail store
  • We cannot be responsible for packages lost during return. Therefore, we highly recommend that your return be sent as an insured package
  • The credit for your return will be applied to the credit card used to make the purchase. It may take up to two credit card billing cycles for the credit to appear on your statement

Defective, Damaged or Misshipped Items

You will receive a refund for the item(s) and shipping and handling costs for defective, damaged or misshipped items. For all other items, shipping and handling costs cannot be refunded. (Note: Return shipping cost refunds are calculated using the lowest cost shipping method. Items returned via expedited shipping methods will only be refunded an amount equal to the lowest cost shipping method).

Still have questions? Please contact us.