XWe have detected your location as outside the U.S/Canada, if you think this is wrong, you can choose your location.

Macmillan Higher Education


Continue Shopping
All prices are shown excluding Tax
The submitted promocode is invalid
Discount code already used. It can only be used once.
* Applied promocode: ×

Please be advised Covid-19 shipping restrictions may apply. Please review prior to ordering and if you are affected select the ebook version instead.

Important information on your ebook order

Important information on your access card order

Important Notice

Sapling can only be accessed if your instructor has set up a course at your University. Please only buy this code if your instructor has an active Sapling course.

Important Notice

This product should only be purchased by International students at University of Illinois.

COVID-19: Support for professors and students affected by Coronavirus. Learn more


Our free resources promoting World Social Work Day 2020

On this page we've rounded up a selection of resources highlighting the 2020 theme 'Promoting the Importance of Human Relationships'. With a few blog posts and videos to shape your thinking around building relationships in Social Work.

We have also created a 20% discount code that you can use on our top Social Work titles - SocialWorkDay2020 (valid until 24th Mar)

Want to improve your face to face communication?

As part of the 'Working Smarter' blog series, author Emma-Sue Prince shares her top tips for getting better at verbal communication.

In today's world it is possible to go through an entire day without dealing with anyone in person, such is our reliance on instant messaging, email and digital communication, but face-to-face communication and in-person meetings can actually boost efficiency much more than we think and have considerable benefits in terms of enhancing relationships and even saving time.'

The skill of being empathic

In the following video Social Work author David Howe explains how empathy is not a technique but a way of relating to people. We all have a natural capacity to empathise, to a greater or lesser degree, and we can develop this capacity.

Being more self-aware

Read an excerpt of Neil Thompson's People Skills, focusing on the importance and need to be self-aware.

The Well Rounded Practitioner

David Howe shares his thoughts on how social workers can successfully navigate a complex profession.

Save 20% on these Social Work titles - SocialWorkDay2020